Starting in 2019, Club Serrano members will NO LONGER HAVE TO COME to the casino (or have it mailed to them) to get their win/loss statements as members can now download and print their statement Online!
How To Download/Print Your Win/Loss Statement
To view and print your win/loss statement and receive your statement immediately, simply follow these steps:
Sign in (or create) your Online Club Serrano Account by clicking link below. Please Note: An Online account is NOT created upon signing up for a Club Serrano Card. You will have to sync your Club Serrano card with an Online account. If you have not already created an Online account - create an online account.
Navigate to your account summary on the menu by selecting Club Serrano, Win/Loss Info.
Select time period you would like to view from the drop down below.
Your win/loss statement will automatically update based on your selection.
Select "PRINT PDF" for a printable version of your statement or save to your desktop.
Please note: If the year you are looking for does not appear on the drop down menu, it means that you do not have any recorded play for that particular calendar year. Also, note that the report will not appear until AFTER the calendar year concludes.